We value transparency at Sihatree, and we want to make sure that you have all the information you need about our products and services. Here are some of the most common inquiries.
At Sihatree, we focus on purity and quality. Our Arabic Gum is sourced directly from sustainable farms, ensuring that you get the best natural product available.
Yes, Sihatree Arabic Gum is entirely plant-based, making it a perfect addition to vegan and vegetarian diets.
To keep your Sihatree Arabic Gum fresh, store it in a cool, dry place, away from direct sunlight and moisture.
While Arabic Gum is generally safe, we recommend consulting with a pediatrician before giving it to children, especially those under the age of three.
We strive to make the purchasing process as smooth as possible for our customers. Below are answers to some frequently asked questions regarding payment options.
Sihatree accepts all major credit cards, PayPal, and other secure payment options to make your shopping experience convenient and secure.
Yes, we use industry-standard encryption to protect your personal and payment details during transactions.
Unfortunately, once an order has been placed, we cannot change the payment method. However, you can contact our support team for assistance.
Yes, we provide special pricing for bulk orders. Please reach out to our sales team for more details on bulk purchase discounts.
At Sihatree, we aim to deliver your products to your doorstep as quickly and efficiently as possible. Here are answers to common questions about our shipping process.
Shipping times vary depending on your location, but we typically deliver within 5-7 business days for domestic orders.
Yes, Sihatree offers international shipping to most countries. Shipping times and rates will vary depending on the destination.
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the delivery status in real-time.
If you receive a damaged or incomplete order, please contact our customer support team immediately. We will resolve the issue as quickly as possible to ensure your satisfaction.
At Sihatree, we believe in the power of nature. Our Arabic Gum is sourced from the best regions, ensuring quality and purity in every product.
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